FAQS
WHAT IS YOUR RETURN POLICY?
We do not accept returns, exchanges, or cancellations, but please do not hesitate to contact us if you encounter any issues with your order.
DO YOU ACCEPT CUSTOM ORDERS?
Certainly! We wholeheartedly welcome your inquiry. Please don't hesitate to contact us through various channels for your convenience. You can reach out to us via Instagram DM (@keeley_rae_embroidery), utilize the chat option on our website, or kindly complete the support form. We will promptly respond to your message and assist you with any inquiries you may have.
WHAT IS THE BEST WAY TO CONTACT YOU?
You can reach us through various communication channels:
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Utilize the chat option available on our website.
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Visit our dedicated support page for assistance.
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Directly message us on Instagram at @keeley_rae_embroidery.
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Feel free to send an email to our team at keeleyraeembroidery@gmail.com.