STORE POLICIES
Things You Need to Know
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I founded KeeleyRae Embroidery with one goal in mind: giving my customers a fair, rewarding and enjoyable shopping experience. I conduct business according to the same values, knowing that better service equals loyal customers. My store policies are detailed below, please have a look and contact me if you want to learn more!
Shipping:
Processing time: 1-7 Days. The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. Buyers are also responsible for providing accurate address information.
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Returns and exchanges:
I don't accept returns, exchanges, or cancellations, but please contact me if you have any problems with your order.
Privacy
KeeleyRae Embroidery is committed to protecting your privacy. We only collect information about you to process your order, we do not use these details to send you unsolicited information. We will never pass your personal or order details to any other company.
When you make a purchase from Keeleyraeembroidery.com you will be asked to provide your name, email address, billing address, shipping address, phone number and credit card or debit card number. Details of all your order transactions will be collected and stored. The information we hold about you needs to be accurate and up to date.
What do we do with your information?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing: With your permission, we may send you emails about our store, new products and other updates.
Text marketing: With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.
Terms & Conditions
Keeleyraeembroidery.com reserves the right to revise prices and details at any time without notice. All items are subject to availability. Color accuracy on the website cannot be guaranteed and will vary depending on the resolution and type of your computer. All brand names, product names and titles used in this site are trademarks or trade names of KeeleyRae Embroidery. No permission is given in respect of use of any of the above. The site may not be altered in any way or republished without permission. All matters concerning and incidental to any offer or agreement for the purchase and sale of goods from Keeleyraeembroidery.com shall be governed by USA law and the United States courts shall have jurisdiction in all such matters. KeeleyRae Embroidery reserves the right to refuse to supply any individual or company. These terms and conditions apply to all transactions on the Keeleyraeembroidery.com website. KeeleyRae Embroidery may change these terms without notice. Changes will apply to any subsequent orders received. These terms and conditions do not in any way affect your statutory rights.
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